Medical Front Office Receptionist

Location: Lancaster, CA


Job Summary:

We are looking for a dynamic customer service oriented Front Desk Receptionist to join our growing practice. This is a very fast paced environment. High Energy, Organized, Highly Pleasant - Personal. Candidate must be well-organized, detail-oriented, motivated, and have excellent communication skills. Punctuality & Strong attendance is a must. Candidate must be able to work under pressure and work well with others. Candidate must have the willingness and ambition to learn and take on a variety of responsibilities.

Duties and Responsibilities include but are not limited to:

·  Welcomes patients and visitors, in person or on the telephone; answering or referring inquiries

·  Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone

·  Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

· Answering patients' questions; maintaining the reception area

·  Ensures availability of treatment information by filing and retrieving patient records

·  Maintains patient accounts by obtaining, recording, and updating personal and financial information

·  ·  Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies

·   Protects patients' rights by maintaining confidentiality of personal and financial information

·  Maintain operations by following policies and procedures; reporting needed changes

·  Contributes to team effort by accomplishing related results as needed



·  Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus

·  Bilingual: Spanish preferred

EDUCATION: High School Diploma or equivalent

EXPERIENCE: One year experience as medical receptionist preferred. Workers Comp Experience a plus.


Visit our website at and go to ‘Job Listings’ and apply with your resume.

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