Medical Assistant/Front Desk Receptionist
Location: Van Nuys, CA
Description
Who We Are:
At ProActive Work Health Services, we are committed to bringing back
occupational medicine to its original core by customizing services and
technology for cost-effective treatment and the highest quality patient care.
We are seeking a highly motivated Medical Assistant to join our growing
practice.
We Are Looking For: The ideal candidate will be
detail-oriented, organized, personable, and able to work well in a fast paced
environment. Candidate must be motivated, posses excellent communication
skills, and work well with others. Candidate will have the willingness and ambition
to learn new skills and take on a variety of responsibilities.
Duties and Responsibilities include but are not limited to:
- Welcomes and greets patients and
visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patient's satisfaction,
provider time, and treatment room utilization by scheduling appointments
in person or by telephone.
- Keeps patient appointments on schedule
by notifying provider of patient's arrival; reviewing service delivery
compared to schedule; reminding provider of service delays.
- Comfort patients by anticipating
patients' anxieties; answering patients' questions; maintaining the
reception area.
- Ensures availability of treatment
information by filing and retrieving patient records.
- Maintains patient accounts by obtaining,
recoding, and updating personal financial information.
- Obtains revenue by recording and
updating financial information; recoding and collecting patient charges;
controlling credit extended to patients; filing, collecting, and
expediting third-party claims.
- Maintain business inventory and
equipment by checking stock to determine inventory level; anticipating
needed supplies; placing and expediting orders for supplies; verifying
receipt of supplies; scheduling equipment service and repairs.
- Help patients in distress by responding
to emergencies.
- Protects patients' rights by maintaining
confidentiality of personal and financial information.
- Maintain operations by following
policies and procedures; reporting needed changes.
- Contributes to team effort by
accomplishing related results as needed.
Requirements:
Knowledge,
Skills, and Abilities:
- Customer Service Oriented,
Multi-tasking, Flexibility, Telephone Skills, Time Management,
Organization, Attention to Detail, Scheduling, Word Processing,
Professionalism, Quality Focus
- Bilingual Spanish -
Required
Education: High School Diploma or equivalent
Experience: One year experience required. Workers Comp. Experience,
preferred.
Job
Type: Full Time
Compensation: Dependent on experience.
Benefits:
- Paid Time Off
- Paid Sick Time
- 401(k) Plan
- Health, Dental, Vision
Insurance
- Life Insurance
- Employee Discount
Program
For more
information please visit our website: https://proactivework.com/
LinkedIn: https://www.linkedin.com/company/proactive-work-health-service/