Description

Job Summary:

We are looking for a dynamic customer service oriented Front Desk Receptionist to join our growing practice. This is a very fast paced environment. High Energy, Organized, Highly Pleasant - Personal. Candidate must be well-organized, detail-oriented, motivated, and have excellent communication skills. Punctuality & Strong attendance is a must. He/she must be able to work under pressure and work well with others. He/she must have the willingness and ambition to learn and take on a variety of responsibilities.

Duties and Responsibilities include but are not limited to:

·  Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

·  Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

·  Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

·  Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

·  Ensures availability of treatment information by filing and retrieving patient records.

·  Maintains patient accounts by obtaining, recording, and updating personal and financial information.

·  Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

·  Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

·  Help patients in distress by responding to emergencies.

·  Protects patients' rights by maintaining confidentiality of personal and financial information.

·  Maintain operations by following policies and procedures; reporting needed changes.

·  Contributes to team effort by accomplishing related results as needed.