Front Desk Receptionist
Location: Salinas, CA
Description
Job Summary:
We are looking for a dynamic customer service oriented Front Desk Receptionist to join our growing practice. This is a very fast paced environment. High Energy, Organized, Highly Pleasant - Personal. Candidate must be well-organized, detail-oriented, motivated, and have excellent communication skills. Punctuality & Strong attendance is a must. Candidate must be able to work under pressure and work well with others. Candidate must have the willingness and ambition to learn and take on a variety of responsibilities.
Duties and Responsibilities include but are not limited to:
· Welcomes patients and visitors, in person or on the telephone; answering or referring inquiries
· Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
· Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
· Answering patients' questions; maintaining the reception area
· Ensures availability of treatment information by filing and retrieving patient records
· Maintains patient accounts by obtaining, recording, and updating personal and financial information
· · Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies
· Protects patients' rights by maintaining confidentiality of personal and financial information
· Maintain operations by following policies and procedures; reporting needed changes
· Contributes to team effort by accomplishing related results as needed
Requirements:
KNOWLEDGE, SKILLS AND ABILITIES:
· Multi-tasking,
Flexibility, Telephone Skills, Customer Service, Time Management, Organization,
Attention to Detail, Scheduling, Word Processing, Professionalism, Quality
Focus
· Bilingual:
Spanish preferred
EDUCATION: High School Diploma or equivalent
EXPERIENCE: One year experience as medical
receptionist preferred. Workers Comp Experience a plus.
HOW TO APPLY:
Visit our website at https://proactivework.com/ and go to ‘Job Listings’ and apply with
your resume.