Description

Job Summary:

We are looking for a dynamic customer service oriented Front Desk Receptionist to join our growing practice. This is a fast paced environment. Candidate must be well-organized, detail-oriented, motivated, and have excellent communication skills. Punctuality and strong attendance is a must. Candidate must be able to work under pressure and work well with others. Candidate must have the willingness and ambition to learn and take on a variety of responsibilities.

Duties and Responsibilities include but are not limited to:

·  Welcomes patients and visitors, in person or on the telephone; answering or referring inquiries

·  Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone

·  Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

·  Answering patient questions; maintaining the reception area

·  Ensures availability of treatment information by filing and retrieving patient records

·  Maintains patient accounts by obtaining, recording, and updating personal and financial information

·  Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies

·  Protects patients' rights by maintaining confidentiality of personal and financial information

·  Maintain operations by following policies and procedures; reporting needed changes

Contributes to team effort by accomplishing related results as needed