Center Manager
Location: Salinas, CA
Description
Position Summary:
The Occupational Medicine Center Manager is
responsible for the overall leadership, coordination, and administration of the
center’s clinical and business operations. This role ensures high-quality
occupational health services are delivered efficiently while maintaining
regulatory compliance, financial performance, and excellent customer service.
The manager works closely with clinical staff, physicians, employers, and
support teams to support employee health, safety, and productivity.
Key Responsibilities:
Operational Leadership
- Manage daily operations of the
occupational medicine center, including staffing, scheduling, and workflow
optimization
- Develop and implement policies
and procedures in compliance with local, state, and federal regulations
Oversee the delivery of services including pre-employment physicals, drug screening, injury care, wellness programs, vaccinations, and health surveillance
Staff Management
- Recruit, train, supervise, and evaluate administrative and clinical staff
- Foster a positive work environment promoting collaboration, accountability, and professional development
- Ensure staffing levels meet
service demand and quality expectations
Customer & Client
Relations
- Serve as the primary liaison with employer clients, ensuring satisfaction and timely service delivery
- Collaborate with clients to understand occupational health needs and provide customized solutions
- Handle client concerns or
escalations with professionalism and urgency
Financial Management
- Manage center budget, including revenue goals, expense control, and resource allocation
- Oversee
payroll management to ensure appropriate staffing levels and cost
efficiency, supporting a positive financial impact
- Monitor billing practices to ensure accuracy and timeliness
- Analyze financial reports and
implement strategies for performance improvement
Compliance & Quality
Assurance
- Ensure the center complies with OSHA, DOT, HIPAA, and other regulatory standards
- Oversee documentation, reporting, and case management processes
- Support continuous quality improvement initiatives and accreditation readiness.
Strategic Planning
- Participate in strategic planning and business development efforts
- Identify opportunities for new services, market expansion, and partnerships
- Monitor industry trends and make recommendations for service or operational enhancements
Requirements:
Qualifications:
Education:
- Bachelor’s degree in healthcare administration, nursing, business, or a related field required
- Master’s degree or relevant
certifications (e.g., COHN, COHM, MHA) preferred
Experience:
- Minimum 2–5 years of management experience in an occupational health, urgent care, or ambulatory medical setting
- Experience with employer health
programs and occupational medicine services strongly preferred
Skills:
- Strong leadership, communication, and interpersonal skills
- Ability to manage budgets, projects, and multidisciplinary teams
- Proficient in EHR systems, practice management software, and Microsoft Office
- Knowledge of workers’
compensation, OSHA, DOT, and employment-related health regulations